Welcome to Tali.run ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform (the "Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

A. Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, and password.
User Content: We collect the files, notes, documents (e.g., PDFs, slides), and other materials you upload to the Service for processing. We also collect the notes, summaries, and quiz results generated by the Service.
Payment Information: If you subscribe to a paid plan, our third-party payment processor (e.g., Stripe) will collect your payment card information. We do not store this information on our servers.
Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.

B. Information We Collect Automatically

Usage Data: We automatically collect information about your interactions with the Service, such as the features you use, the pages you visit, your learning progress, and the time, frequency, and duration of your activities.
Device and Log Information: We collect information from your device, including your IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Service;
Process and analyze the content you upload to generate personalized learning paths, quizzes, and summaries;
Improve, personalize, and expand our Service;
Understand and analyze how you use our Service;
Communicate with you, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
Process your transactions;
Find and prevent fraud and enforce our terms and policies.

3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share information with third-party vendors and service providers that perform services for us, such as cloud hosting (e.g., AWS, Render), database management, and AI model providers (e.g., OpenAI). These third parties are contractually obligated to safeguard your data and are prohibited from using it for any other purpose.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and we use encryption (such as SSL/TLS) for data in transit. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

You can manage your account information and content through your account settings. To exercise any of these rights, please contact us at the email below.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: xnjiang@qumge.com